We looked into several programs before we took over the hospital
pump rentals. We found that Pumptrak was simple, but had one big
shortcoming. There was no way to keep records for statistics. Once
a pump was returned, the info about that rental was dropped. Even
though it was more expensive, we went with TLC (The Lactation
Consultant). It not only keeps current records and past statistics,
but we use it for our consult documentation and for sending reports
to other HCPs. There are a number of "lists" - actions taken,
problems, and strategies for dealing with those problems that we
found both confusing and lacking in some basic info and approaches.
HOWEVER, all of these can be modified, added to, reworded and in
some cases eliminated. The more we work with it, the better it fits
our needs. I know that some have been disappointed with it, feeling
it didn't meet their needs, and I felt that way at first, but after
working on updating the lists, we are quite happy with it. I just
wish the company that makes it would arrange for updates. The only
other shortcoming is that it doesn't (or we haven't found a way to)
link to other programs. In other words, you have to mail or fax a
hard copy of the report to the doc - there isn't any way to attach
it to an e-mail. If anyone else using it has found a way to do so,
please pass it on.
PS, I have no financial interest in this product
Winnie
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