IMHO, Barbara Pinchera has a necessary bit of information to help this mom
who wants to breastfeed. She is the "nurse that this mom knows". She can be
the person who can role play with the mom about what to say to "Are you sure
that baby is getting enough?" "That baby would sleep better if you fed it
formula." "Grandma wants to help. Why can't you let her give that baby a
bottle?" "That baby's starving." Etc.

Even better, she can let the mom know that breastfeeding is a skill that she
and her baby will develop and help is available when needed. Breastfeeding is
a "mind thing"; moms who just consider it part of parenting and not a
complicated set of rules do better. Help the mom to feel comfortable asking
for help if breastfeeding hurts or the baby seems to be having a problem.
Remember to feed the baby and praise the mom.

As far as information, I'm a big believer in the value of easy to read
pamphlets. (Luckily, the local WIC purchases pamphlets and provides them to
the hospital.) Moms have a "cognitive deficit", which means it is hard to
think after having a baby, so she needs someone to care about her.

Becky