Stephanie:
You mention that this is her 3rd child maybe she is just extremely exhausted.
What kind of help is this mom getting from family and friends? That sometimes
I think is the main reason for "breastfeeding" problems with experience
mothers. I've noticed that when a mom has other children( specially 3 and+)
they feel very guilty if they sleep while the baby sleeps.
Just my 2 cents,
Roselyn Morgan