I've been in a sticky situation a number of times when a woman calls me
up and says something like: "Hi, this is Mary Smith. You remember me,
don't you?"
Like most LCs, I see a lot of clients on a short-term basis. I can't
possibly remember all of them. How do I reply without sounding rude?
Susan Nachman-Srebrnik, IBCLC
Ranana, Israel