What bothers me the most about this and many similar scenarios is the way
that so many hcp's and administrators bring out the "patient
satisfaction" excuse.  No postpartum nurse would allow an exhausted mother
who complains of too much pain to just lay around in bed after a
C/section.  She would explain the risk of atelectasis, pneumonia, blood
clots, etc, and coax the mother out of bed.  But even though feeding the
baby in the nursery carries the very real risks of engorgement, mastitis,
insufficient milk, jaundice, FTT, etc, if a mother says she's too tired,
heaven forbid
the nurse should point out all the risks and urge the mother to room in
with the baby.  When asked why, she's likely to point to "patient
satisfaction", not wanting to make the mother feel guilty, not pressuring
the mother, etc, etc, ad nauseum.
In your mother's situation, I would doubt if anyone informed this mother
that the baby would go home sooner if it fed at her breast, that her milk
supply would have a much better chance with some breastfeeding.  Instead
of providing mothers with the information they need to make an informed
decision, it seems safer not to "pressure" her to breastfeed.  So sad.
Keep up the good work.  You're not the one with the problem.  Alicia.