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Date: | Mon, 3 Jul 2006 20:46:14 EDT |
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Dear Friends:
Esther has shared a lovely editorial with us; I agree whole-heartedly.
Let oxytocin rule!!
I have just spent 12+ hours dealing with technical support about my new
laptop. 6 of those hours I spent convincing staff that the problem was with
the new computer, not with the router nor the cable nor the connection. 2
other wireless computers worked instantly and perfectly; the new one didn't. Why
did it take them so long to believe me and accept that the new one was not
working?
Part of the misery was being treated like a cog in a wheel. Factory
mentality is so pervasive and ubiquitous that it isn't until I got out of my
daily pattern that I noticed how splendidly impersonal humans can be.
Technicians read perfect phrases to me to encourage and
console............and they all used exactly the same words. It didn't help me.
Bursting into tears when someone tried to pressure me into taking a
screwdriver to the new laptop to open and fix it was the most effective.
They are sending a new one.
Without connections there is no caring. Without connections we are but
machines. To illustrate, we are deemed incable of identifying strong labor
contractions because the monitor picture says that we aren't having any. Our
feelings don't count; only the graph is right.
Not a way I want to live...........nor do I want it for my children and
grandchildren.
warmly,
Nikki Lee RN, MS, Mother of 2, IBCLC, CCE
Maternal-Child Adjunct Faculty Union Institute and University
Film Reviews Editor, Journal of Human Lactation
www.breastfeedingalwaysbest.com
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