Nestle's apology: Too little, too late
Dwight Daniels, China Daily  Updated: 2005-06-10 

Nestle, the Swiss food industry Goliath, finally issued an apology on Sunday for having allowed excess iodine levels into some of
the milk powder it sells for infants and young children in China.

[snip]


Qiu Baochang, a lawyer for the China Consumers' Association, was quoted as saying Nestle was only reacting to all the adverse
publicity, and the apology was a "late response" coming just because of that pressure.

An online survey taken indicates the apology may be falling on deaf ears. As many as 87 per cent of consumers said they would stop
purchasing Nestle products, primarily because of the firm's lukewarm response to the milk powder issue after the problem was found.


[snip]

(China Daily 06/10/2005 page4) 
http://www.chinadaily.com.cn/english/doc/2005-06/10/content_450185.htm

posted by Arly Helm, MS, IBCLC

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