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Date: | Tue, 12 Apr 2005 08:07:59 EDT |
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Some of you who have ot received the Medela letter have asked for more
details...Mine was dated March 14, 2005 and it reiterated the original dictum
Distribution Policy effective 1/1/05, but now there is a FAQ sheet as well. Some
of my favorites follow:
Q- "Will my Medela sales representative be able to help me with questions
about this policy?"
A- According to Medela's policy, no Medela sales representative or customer
service representative is authorized to discuss this policy, accept assurances
of compliance with this policy or grant exceptions to make interpretations
of this policy.
Q- Does Medela's policy cover instances where I sell my excess inventory
using sites like E-bay or I sell my inventory to third parties who then resell
Pump In Styles to consumers over their websites?
A- Medela will not do business with customers that resell (sell), or list a
price for a Pump in Style over, any internet site, whether it is your own or
a third party site. Medela will also not do business with dealers who sell,
or facilitate the sale, of any model of Pump in Style to consumers via an
internet transaction.
Q- "What is Medela going to do to dealers that still sell Pump in Style
online?"
A- It is Medela's policy not to discuss our relationship with any particular
dealer with any other dealer. We are sure you would not appreciate our
discussing your account or activities with Medela with anyone else.
Q- "Will I be able to discuss the situation with Medela before my account is
terminated?"
A- No. The Distribution Policy is clear that Medela will not deal with those
who sell, or list a price for, Pump in Style products on the internet.
Medela sent a copy of the new policy to all dealers via two separate mailing as
well as asked dealers whether they received a copy of our policy when the
placed a Pump in Style order. No further notice will occur before Medela begins
enforcing this new policy.
Am I the only one who received this? If so, uh, oh! So, there are the
highlights of what sounds like a dictatorship to me.... thoughts? action? power
in the people/LC's?? Thanks, Ann Conlon-Smith, IBCLC
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