These are very sad stories, but typical of the choices that large hospitals are
making these days.  Rest assured, there are some communities that would love to
have you -- like mine -- where IBCLCs are >45 min away, which makes hands-on BF
help pretty much impossible (although some in other communities will do phone
consults.)

I would, however, discourage the offer of a money-back guarantee.  (I might do a
free 1-hour initial consultation though.)  That seems to me more in the realm
of gimmickry than professionalism and might have the opposite effect of what
you intended.

Suzanne

Suzanne Berman, M.D., FAAP
[log in to unmask]
Plateau Pediatrics
49 Cleveland Street, Suite 210
Crossville, TN 38555
(931) 707 8700 voice
(931) 456 0802 fax
(931) 484 9511 after hours

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