Opal Horvat, LLL Leader wrote:

> One, not so poor new mom, wrote the hospital a long typewritten note
> about
> how bad she felt when I came in and gave my spiel.  I am now off the
> floor.
>  I am not allowed to make rounds.

The thing that amazes me about this is if privileges were revoked for
everyone who received one complaint from a patient or client, there
would be no-one left to work!  No-one pleases everyone all of the time.

Kathy
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Kathy Koch, BSEd, IBCLC
Mom to Andrew, Abigail and Molly
LLL Leader, AAPL/OL for VA and MD/DE/DC
[log in to unmask]          Great Mills, MD, USA

"Within the child lies the fate of the future."   Maria Montessori
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