ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related institutions.
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Allen,

There was an entire issue of Visitor Behavior (now Visitor Studies Today) 
devoted to this topic. It is Volume X, Number 2, Summer 1995 Edited by 
Sherri Lankford, Stephen Bitgood, and Amy Cota. If has a very good lit 
review (up to that point in time). It is organized as principles and also 
contains specific studies. If you do not have access to this, contact me off 
list with your address and I will make you a copy and mail it to you.  I did 
a study with Steve Bitgood on this topic, and we found that redundant 
systems were needed (e.g., signage, paper maps, personal directions, 
orientation boards) and that there was a significant relationship to the the 
amount of time people spent getting oriented and their overall level of 
satisfaction with the visit. (That study I would need to "dig out" but will 
if you would like it.)

Let me know if you would like a copy of the issue of Visitor Behavior.

Carey

Carey E. Tisdal
Tisdal Consulting
Phone: 314-531-9766
Cell: 314-496-9097
Email: [log in to unmask]

----- Original Message ----- 
From: "Allan Ayres" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, February 14, 2007 1:26 PM
Subject: Wayfinding


> ISEN-ASTC-L is a service of the Association of Science-Technology Centers
> Incorporated, a worldwide network of science museums and related 
> institutions.
> *****************************************************************************
>
> Hi everyone,
>
> This seems like a question that's probably been asked a million times, but 
> searching the archives turned up very few hits....
>
> We're gearing up for our 40th anniversary next year, and one of the 
> projects is revamping our wayfinding systems on the floor.  (Or possibly 
> "inventing wayfinding systems for our floor" is closer to the real 
> situation... our building is notoriously hard to grok, and our current 
> 'wayfinding system' has become a real hodgepodge after 40 years.)
>
> So, an open-ended query: can anyone suggest resources, starting points, 
> reading materials, experiences, best practices, consultants you've used, 
> etc, to help us embark on a wayfinding project?
>
> Thanks for any guidance!
>
>
> -- 
> ~~
>
> Allan Ayres
> Exhibit Developer
> Lawrence Hall of Science
> University of California, Berkeley
> Berkeley, CA 94720-5200
> [log in to unmask]
> 510-642-1254
>
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