Jennie E, encourage the client to contact the hospital and explain the current problems precipatated by inappropriate or inadequate care, if the client does not want to follow-up with the hospital: you could call or write to the top hospital administrators - you may not need to use the client's name, but with her permission explain 1) what "a client" has reported to you (the details she reports to you may or may not be entirely accurate), 2) the professsional and ethical issues, and 3) the liability issues for their hospital. Deborah Tobin RN BSN IBCLC LCCE Springfield, Virginia USA In the suburbs outside the Washington DC beltway mailto:[log in to unmask] *********************************************** The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(TM) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html