While working in the Public Health Clinic we would get a hand pump for a very uncomfortable ABM mom. This didn't happen frequently. I felt it was an opening for education with that mom. I pointed out that nature had responded to her giving birth in the natural way and she obviously would have been able to provide perfect nutrition for her newborn. We had a "salty" clerk who had a wonderful relationship with our clients. She would tell these ABM mom's to "feed that baby the way you are supposed to" when she was the first person to hear their complaints. She was personnally responsible for getting more than one young mom to put her baby to breast a few days out from the delivery. I don't think we should ever miss the window of opportunity to educate the unconvinced! Linda Inglis, BS. IBCLC Palm Harbor, Fl Where the weather is absolutely beautiful and the trees are beginning to get those orange Christmas balls on them. Fresh Orange Juice for Christmas!