Dear Kathleen and Pamela, I was the first lactation consultant to be employed in a hospital in Singapore, and lately I'm also the first lactation consultant to be in private practice. So these issues of charges have come to the fore- it has not been easy charging for services which I have done for free for years! These are the following areas which I charge my clients for: 1. Face to face consultations- which includes a home visit or a visit to my office, the charges are time-rated. Telephone consults are charged also, (time-rated) if the client calls me herself. I do not charge for making the follow-up myself. 2. Rental/purchase of breastfeeding related products- breastpumps, nipple creams, breastfeeding blouses, baby slings - These are retail products. 3. Breastfeeding information - I charge for the effort I've taken to source the information for the client - I've written notes for my clients, and if I need to photocopy them, I charge for the photocopied materials.(like a resource library). They will need to sign a form for all my services as I'm not covered by insurance yet. Since I've just left the hospital on the 15th July this year. I've not found any insurance coverage for myself yet. Hope that answers your questions. Doris Fok, lactation consultant in private practice, Singapore ______________________________________________________ Get Your Private, Free Email at http://www.hotmail.com