A person has a right to their records but there are limitations on how they acquire them. Some offices will only release a copy to another health care porvider. Some patients may require some legal help to get a copy of their records, such as having a lawyer accompany them to the medical records department to look at the records and to sign a release of the records to another clinician. Almost always there is a fee required. First step I would recommend is to just ask what their policy is and maybe to see it in writting then proceed from there. Good luck. Ann Perry RN IBCLC