Dear Patricia, This is one of the least favorite questions I get-I also want to say-"What are you calling me for?" But I say"smart baby", "I don't have personal experience with that since my kids weren't wanting to take a bottle either so I can give you ideas others have tried" and that sort of thing. But this always frustrates me, so I can really sympathize with you!! It was good to hear I'm not the only one flustered by this type of call!! Georgeanne Mattise, LLLL, Scranton, PA