I appreciated Kathleen Auerbach's post about individualizing the suggestions we offer when baby is not sucking well <AFTER we have actually observed mother's and baby's efforts.>. This is why after twelve years a LLL Leader I find myself making more home visits each year than I did the year before. There are situations when I do feel confident about advice I give out over the phone, but others whre I feel a visit is essential. If I, as a volunteer, am unable to see mom and baby due to other demands on my time I give them the information about both hospital-based and private practice LCs in our community and emphasize to the mom how important it is that someone knowledgeable observe her breastfeeding. Most of these moms are so grateful for the visit they become regular members of my LLL group and enjoy sharing with newer moms the joys of breastfeeding so I feel well rewarded for my efforts. Julia Griffith, La Leche League in Toledo, OH