Hi All, I think if we stick to "THIS pump didn't work for ME, and I'd like to return it", rather than "My LC told me that this pump was garbage and this other one that she's renting to me is much better..." then we are not at risk. Although we all know that those little *electric* store bought pumps are mostly garbage, IMHO, as long as we don't tell the moms "Yes, dear I know that XYZ brand is a horrid little nipple ripper and that it is the cause of your sore nipples...", I think we are ok. I tell my moms that some of those pumps work for some moms, but that mostly I have heard that they don't work *as well* as the ones we all know are the best. I think our Lawyers on line would know more about this, though. I could be totally wrong! Liz...Rachel...? Jay CLE