Marie- What a horrible incident. I can imagine how terrible you must feel. It is so difficult when you are blamed for a mistake that you didn't even make. It certainly seems to me that someone should have tried to get in touch with you to clarify what you had actually said. I wish you and the mom well - she obviously needs lots of support (and doesn't have lactnet to turn to.) Sarah Friend Barnett, LLLL, IBCLC Bronx (New York City), New York [log in to unmask]