Mary Ellin, I also feel this way. However, I think that the recent upsurge is due to a professor suggesting to their class that they investiage sources on the Internet (many of the requests seem to be originating from one university). I was very disappointed to discover that one of these requests (a person I tried to help) was looking for anything and everything on prehistoric Indians and their architecture in the Southwest. My suggestion was that they go to their library and use a series of keywords that I supplied to look material up with. Unfortunately, I see this as a developing trend, given that many schools are allowing Internet access on their online library catalogs and promoting it. ASU is now offering Internet access in its dormitories. I think that our only defense is to suggest that the paerson check their local library first, or give them keywords to use, or just ignore the post if you are too busy to help. Some of the requests are coming from people in rural areas who do not have the same access to college or univerity libraries that we have. Anita Cohen-Williams; Reference Services; Hayden Library Arizona State University, Tempe, AZ 85287-1006 PHONE: (602) 965-4579 FAX: (602) 965-9169 [log in to unmask] Owner: HISTARCH, SPANBORD, SUB-ARCH