Debby, I'm truly interested in this also. I have just started in my job as a staff nurse at my hospital, I am now using the title LC because that's how the consumer requests my attention. My job particulars is that I am a senior Navy Nurse and after spending 6 months separated form my family in Croatia with the United Nations PeaceKeepers , the powers to be gave me what I wanted. So here I am starting from the dungeon. A little joke because I work in the oldest hospital still open from the Civil War ( Naval Medical Center, Portsmouth , Virginia...The First and The Finest which I am trying to hard to do with BFing. My biggest obstacle is dealing with the professionals but Im working on that. I beginning BF classes and a support group and I teach BF at an 1ihr session as a guest speaker at Lemarze class. Finally getting to the point I use those open ended questions ... ok let's talk about that and disspell their thoughts with imfo just like you and then continue to explore so what are your other concerns...usually I can win them over if I tell them there are many ways to get with breastfeeding if we are creative and give more breast then anything else we do . I tell them we have to fit it in their lifestyle or I can't sell breastfeeding. Sometimes I give them a retrival for 24-48 hours and tell them any obstacles can be overcome if they are still willing because I will help them. All it takes is time and talent and I have both for the breast feeding team. I always give my name and number, work /home and ask them to come and see me back on the PP ward. I can spend 45- 120 minutes sharing the imfo that you give and perhaps something will catch their fancy. I F/U with them at 3-5 post discharge, 2wk, 8wk that's as old as my oldest baby is right now. This way they know I care about them. I tell them it's a learning experience for the next 6 weeks and if they are not having a fun-loving time to call me and tell what they want to do and I'll help them resolve problems or wean. I must have 150 women who I have made a rapport with in bf and I probably have only 10 quitters and they probably just doing the faddish thing that breast is best and not understanding why it is the best. Remember I 'm dealing with Active Duty women and women who are married to active duty members and military medicine. Everything I do basically is what I can afford to do with my time, energy, skill, knowledge and little support except for the nurses, doctors and breastfeeding families who are satisfatied with my business. Just put your reputation on the line and do what you believe is right for you and your client. They do need to know not everyone cares enough about them and breastfeeding as you and that's the difference . If everyone was as dedicated as you the formual companies would be out of business. Nice chatting with you, Karen Page