ISEN-ASTC-L is a service of the Association of Science-Technology Centers Incorporated, a worldwide network of science museums and related institutions. ***************************************************************************** Leah, et al., Beverly Serrell is the "Dean" of visitor observation. See her book "Paying Attention: Visitors and Museum Exhibitions" published by AAM. -- Ellen Giusti Visitor Studies Consultant [log in to unmask] Phone: 212 876-1425 Cell: 917 885-2614 Fax: 212 427-7142 *********************************************************************** For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org. Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org. The ISEN-ASTC-L email list is powered by LISTSERVR software from L-Soft. To learn more, visit http://www.lsoft.com/LISTSERV-powered.html. To remove your e-mail address from the ISEN-ASTC-L list, send the message SIGNOFF ISEN-ASTC-L in the BODY of a message to [log in to unmask]