Kim Patrick Clow writes: >And we wonder why sales are down so much. I STILL think a lot of it >has to do with ill mannered clerks. Here in Albuquerque, the clerks are very friendly. Actually, most of the time I wish they would leave me alone. "Can I help you today" is a common question, and I sometimes get irked because I know much better than they do what is in the store and I'm there at least three times a week. One time, a clerk who knows me advised that I should consider a Naxos "Best-Of" set. I told her that such a set would be best for novices. The 'novice' word was one she didn't recognize, and I haven't heard from her since. To me, the problem isn't ill manners, but lack of knowledge of where to stock the classical discs. Some Naxos get put in the budget section, some don't. The fact is that the Border clerks are ignorant of the classical repertoire in each and every way. All I ask is that the inventory be readily available to me in the prescribed manner. But the management evidently doesn't require any particular process. If anyone goes into that store and really needs some classical music know-how, they won't be getting it. Don Satz [log in to unmask]