Rene From my experience with JCAHO (from the standpoint of a nurse working in a hospital, not as an IBCLC), they will want to see your protocols, how you document, and, most recently, are interested in your documentation of resolution of problem and/or follow-up. Hope this helps. Trish Donley RN ND IBCLC Fort Defiance, AZ (on the Navajo reservation) [log in to unmask] *********************************************** The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(TM) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html