Regarding this sentence in recent discussions: "I work in a pediatric
office and have a neocate rep and have talked to her on many occasions!"
Hoping to gently point out the red flags that this phrasing raises:
-- This person is a salesperson. "Rep" is a phrase avoiding the "sales"
connotations.
-- She's not yours; she's an employee of Nutricia.  When you say she's
yours, then she's done her job superbly.
-- Perhaps it's worth examining why you have frequent discussions with her,
and why she's so present in your practice office. Are they receiving "free"
samples & giving those to parents?

Just important to keep clear our relationships and each person's
responsibilities, allegiances and purview. I don't think it's just
semantics; language reflects our reality. Millions of dollars go into
advertising, marketing and salespeople hoping to shape our language without
our conscious awareness of its influence.

Susan Lawrence, RN, IBCLC, LLLL in Berkeley

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