In a message dated 2/26/01 9:34:23 PM Eastern Standard Time,
[log in to unmask] writes:

<< Years ago I heard B. F. Skinner tell a lecture crowd:  You can't help
someone you can't make friends with.  >>


And along those lines..."Before they care what you know, they need to know
that you care."  People almost always respond to a person who expresses
genuine interest in them and their needs.

Pat

Patricia Predmore, Birth Matters!
Fairport, NY

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