"Pascoes in Dubai" <[log in to unmask]> wrote:

> Not to be a bore but as I received just one response to my question-can I
> just ask again ( most especially to those LLL and ABA phone supporters) is
> there a general consensus that it is NOT unethical to NOT disclose to a
> caller that you are documenting the call?

Meg -

I try to mention while taking a phone helping call that I am taking notes to
keep my facts straight or to help me remember details when I look up
information being requested.  I'm not sure its is disclosure exactly but it
does the job for me.
-Monique
Oregon

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