1. Meet the mother / doctor / hcp / human being where s/he is
2. If you want someone to understand something, use the tone of voice
you wish your teacher had when you had trouble with something.
Yesterday, I taught a small university class something about
breastfeeding, and learned at the same time just how little respect
students are given in return for their money -- the prof made jokes
about "demos" throughout. Not the students, though, who were there on
time, listened, and asked questions. However, by not getting uptight, I
actually managed to find some points that made him take me and
breastfeeding seriously. I realized that LLL had taught me more about
teaching than anything else except, of course, my children.

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