Hello Michelle,
I have been using Skype for several years - here for "consultations";
In fact, webcam + microphone allow you to SHOW ;
but you cannot observe from different points of view; nore examine/
investigate
Let me give you an example: I gave a (real) consultation today; there
was a moment, I was standing behind the sofa where the mother was
sitting and looking down above her shoulder.... it is not possible with
Skype :-)
Idem examining a nipple....
I regularly use Skype after a real consultation if prefered by the mom
(compared with the phone) or if we feel seeing is better;
Sometimes I use Skype without real consultation before; it can be
interesting for easy and general things ; or "first aid kit before the
consultation" .
It can be interesting for easy things - show the softening by counter
pressure may be easier to understand via skype compared with the phone;
or extracting.... massaging.... mimic a positioning also....
(with "screen sharing" option, you also can share what is on your
screen, it could be a picture);
In fact, one could considere Skype as a very interesting tool that
- gives you the visual that you do not have on the phone, which allows
you to show;
-that allow you to watch the mom and have a face to face conversation,
there are not only your words (and hers), there is also body language...
- that can diminish the feeling of frustration that you could feel on
the phone...
- that can help a lot
- that may be interesting for the following after a real consultation
- maybe interesting "first aid kit" before the consultation
- but that cannot replace a real consultation in a certain percentage of
cases (besides the impossibility to observe/examine fully, please note
that playing the game of questions/answers in order to replace your real
eyes and real fingers .... ok for one or two questions in order to
replace eyes/fingers- I would not ask for more as far as I am concerned)
So far, it is just my own experience with a certain number of cases;
Regards,
Françoise Coudray, IBCLC
Le 21/03/2013 16:04, Michelle Roth a écrit :
> Has anyone had success using videoconferencing for a consultation? I've searched the archives and cannot find any mention of it. A couple of articles in JHL last year highlighted the potential for using computers and mobile devices with cameras to make consults easier for moms. Unlike a regular phone call, a call on Facetime or Skype (or other videoconferencing equipment) would allow the LC to see what's actually going on while allowing mom and baby to remain in their own home. I can definitely see the value in working this way, and I would love to hear more about anyone's experiences trying this.
>
> Warmly,
> Michelle Roth, BA, LCCE, IBCLC
>
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