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Lactation Information and Discussion

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Subject:
From:
Fiona & Steve Dionne <[log in to unmask]>
Reply To:
Lactation Information and Discussion <[log in to unmask]>
Date:
Sat, 21 Jul 2001 17:57:00 -0400
Content-Type:
text/plain
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text/plain (19 lines)
> So lets say 30 calls a month leave the caller unsatisfied.  Each of
> those 30 mothers may well tell someone we were useless - they may
> even tell their midwife or doctor we were useless. Sadly, the 30 who
> were unsatisfied may be  more likely to spread the word about how
> useless we were than the 970 whose calls were responded to.
>
> Volunteer groups, like everyone else, are vulnerable to bad mouthing.

i realize this, & that some don't leave msg. etc.  however, it is still
sad, especially to hear of 2 weeks (2 days might be better...)

fio.

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