I have yet to buy any CDs on-line (or much of anything else, for that
matter, except for software), but what I am seeing on this thread tends
to corroborate my general impression of Web commerce at this point:  it's
not quite ready for prime time.  The attitude of a lot of on-line merchants
seems to be:  what we're doing is so hot, trendy, now, and way cool (as is
"e"-everything) that if we treat our customers rudely and give lousy
service they have no right to complain.  Especially since they are nothing
to us but packets of bits floating over the 'Net.

Dealing with off-line storekeepers at least allows you to be a real person,
even though you may have to pay a little more for the privilege.

Jon Johanning // [log in to unmask]