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Date:
Mon, 17 May 1999 22:57:32 -0500
Subject:
Re: Banned From Borders
From:
Kevin Sutton <[log in to unmask]>
Parts/Attachments:
text/plain (21 lines)
Don Satz wrote:

>... the manager eventually said something definitive - "if you
>insist on continuing, I'l have to ask you to leave." I told him there was
>no point in my being at the store if I could not peruse the new releases.
>He said, "you'll have to leave then." I got up and left saying, "I've spent
>thousands of dollars in this store over the past year.  Now you won't get
>an additional cent." Right, what does he care?

I will have to come to the defense of the manager's reasoning, if not his
methods.  Record labels and most if not all retail chains hold release
dates sacred.  This is so that no one store will have an unfair advantage
over another where hot new releases are concerned.  This is especially
vital in the popular field.  Imagine what would happen if a store put out
the new Star Wars soundtrack a day early!  Perhaps the manager could have
used more tact, but spending lots of maney in a store does not give a
customer (any customer) the right to break rules that are designed to
benefit all concerned.

Kevin Sutton

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