ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related institutions.
*****************************************************************************
Another challenge we've found is that, because we don't require a deposit, teachers might book multiple days and then bail on the ones they don't use.
E
On Aug 27, 2010, at 9:03 AM, Beryl Rosenthal wrote:
> ISEN-ASTC-L is a service of the Association of Science-Technology Centers
> Incorporated, a worldwide network of science museums and related institutions.
> *****************************************************************************
>
> Booking online is an interesting double-edged sword. The teachers who just want a walk through self-guided visit (usually the "fieldtrip-as-day-off" ilk) are fine with online registrations. The teachers who really want to DO something prefer a live human being. Also, I once experimented with listing workshops online and having teachers book online - we found that you had to use a supermarket-style inventory software package that would count how many workshops there were booked for a particular day, when the spaces were full, etc. It was pretty removed from the person-to-person that most folks seem to want.
> Beryl
> On Aug 26, 2010, at 5:55 PM, Jeff Rosenblatt wrote:
>
>> ISEN-ASTC-L is a service of the Association of Science-Technology Centers
>> Incorporated, a worldwide network of science museums and related institutions.
>> *****************************************************************************
>>
>> We are asking ourselves how much we want to push online bookings for
>> school groups. I realize the value for a teacher to talk to a real
>> person on the phone, and that some questions can only be answered by an
>> individual, and not by a phone line, or website.
>>
>>
>>
>> My questions are: What trends do you all see for booking school groups
>> online? How much of your group booking process is available online?
>> What feedback have teachers given for an online booking format?
>>
>>
>>
>> Any input is greatly appreciated.
>>
>>
>>
>> --Jeff--
>>
>>
>>
>> Jeff Rosenblatt
>>
>> Director, Science City
>>
>>
>>
>> Union Station Kansas City, Inc.
>>
>> 30 W. Pershing Rd. Suite 850
>>
>> Kansas City, MO 64108
>>
>> Office: 816-460-2218
>>
>> [log in to unmask] <mailto:[log in to unmask]>
>>
>>
>>
>>
>> ***********************************************************************
>> For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org.
>>
>> Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.
>>
>> The ISEN-ASTC-L email list is powered by LISTSERVR software from L-Soft. To learn more, visit
>> http://www.lsoft.com/LISTSERV-powered.html.
>>
>> To remove your e-mail address from the ISEN-ASTC-L list, send the
>> message SIGNOFF ISEN-ASTC-L in the BODY of a message to
>> [log in to unmask]
>
> Beryl Rosenthal, PhD
> Executive Director, Waterworks Museum
> [log in to unmask]
> 617.277.0065
>
>
> ***********************************************************************
> For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org.
>
> Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.
>
> The ISEN-ASTC-L email list is powered by LISTSERVR software from L-Soft. To learn more, visit
> http://www.lsoft.com/LISTSERV-powered.html.
>
> To remove your e-mail address from the ISEN-ASTC-L list, send the
> message SIGNOFF ISEN-ASTC-L in the BODY of a message to
> [log in to unmask]
***********************************************************************
For information about the Association of Science-Technology Centers and the Informal Science Education Network please visit www.astc.org.
Check out the latest case studies and reviews on ExhibitFiles at www.exhibitfiles.org.
The ISEN-ASTC-L email list is powered by LISTSERVR software from L-Soft. To learn more, visit
http://www.lsoft.com/LISTSERV-powered.html.
To remove your e-mail address from the ISEN-ASTC-L list, send the
message SIGNOFF ISEN-ASTC-L in the BODY of a message to
[log in to unmask]
|