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Hi Tom,

There are many similar "sound effect" or "Foley Arts" type exhibits  
in both science and children's museums, so while I'm sorry the mom  
feels her kids were "scared" I think the exhibit you described is  
well within the norm.  I wonder what her kids think of the pitch  
black Tactile Dome or the decaying animal exhibit at The Exploratorium?

I've worked on several of these types of exhibits and never received  
a complaint. (Perhaps people in the New York area are just more  
acclimated to the sound of gunfire.)

Somehow I think this might be more a function of your particular  
audience demographic than a legitimate reason to change the  
exhibition audio.  Although I hesitate to suggest a warning sign near  
the entrance, that might be the easiest way to resolve your  
particular issue.

Good Luck!

On Aug 3, 2007, at 2:47 PM, Thomas Humphrey wrote:

> Dear Listserve,
>
> I am writing in the hope that one of you may be able to give me  
> information which would
> be helpful in accessing a recent complaint about an exhibit in the  
> collection: 'Listen:Making
> Sense of Sound' at the Exploratorium. A mother wrote that our  
> exhibit Sonic Storytelling
> "scared her kids".


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