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Date: | Fri, 15 Dec 2006 08:51:22 -0800 |
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ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related institutions.
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Hello, I am finishing a proposal for the ASTC 2007 conference on "how
to" implement, refine and use mystery guest visitor programs (secret
shoppers).
I would be very interested in talking with anyone who has also
implemented this type of program and who might be interested in
assisting with the presentation. The goal is for the session to be very
operationally driven and focused on useful tools, benefits and results.
If you have implemented a "secret shopper" program in any format, either
using friends of the institution or an outside service, and you would be
interested in being part of the proposed panel please let me know
offline.
Thanks
Lorry Comiskey
Director, Guest Services and IMAX Operations
California Science Center
Phone: 213 744- 2271
Email: [log in to unmask]
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