ISEN-ASTC-L is a service of the Association of Science-Technology Centers
Incorporated, a worldwide network of science museums and related institutions.
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Cindy,
You may be thinking of Paulette McManus's work. One of her articles is in
Curator, Volume 32, Number 3: "Oh, Yes, They Do: How Museum Visitors Read
Labels and Interact with Exhibit Texts." Another is in What Research Says
about Learning in Science Museums, Vol. 1 (available from ASTC): "Watch Your
Language! People Do Read Labels."
Wendy Pollock
ASTC
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