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Dear all,
In the eternal quest for a foolproof and meaningful method of measuring
performance of interactives I would like to know two things:
1. How do folks measure the percentage uptime of their interactives i.e. if you
say they are up 95% of the time how do you actually know?
2. What repair strategies do you employ i.e. do you have staff waiting for a
breakdown?
We are examining the whole question of what does a statement of " we will
have 95% of our interactives working at all times" really mean and is there any
way of having a robust method of determining it??? So any ideas from other
places would be gratefully accepted.
Cheers
Sean Gaffaney
Head of Gallery and New Developments
Museum of Science and Industry
Manchester UK
email: [log in to unmask]
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