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Maybe, but a lot of Disney's wait-time tactics involve Ledgerdemain. Ie if
the line for a ride is an hour, they post a sign saying the wait time is 75
minutes, so you're happy to have waited "only" 60. And they're masters of
hiding how much of the line is in front of you - Space Mountain being a good
example. (And a ride that's worth the wait, btw!)

Jonah Cohen
Outreach & Public Programs Manager
Science Center of Connecticut

"On blind faith they place reliance,
what we need more of is science"
           -MC Hawking

-----Original Message-----
From: William Watson [mailto:[log in to unmask]] 
Sent: Friday, July 29, 2005 9:47 AM
To: [log in to unmask]
Subject: Re: Wait time at Exhibits2) 

We have something (a lot?) to learn from Disney. I'm sure Disney did
not happen upon their visitor experience by accident. What do we know
about how they do what they do? Would it be worthwhile to consider their
strategies in exhibit and exhibition design? 

Bill

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