Good Morning Barbara, The reply your hospital gave you regarding their NFP status and charges for lactation support and services does not make sense to me. I am hospital based and do charge for service. Yes, the hospital is NFP. The patient registers with the admitting department as with all outpatient services, and the fee for service is sent by the business office to the patients payor. If you wish to email me privately for more details about our services and/or procedures, feel free. ([log in to unmask]) Good luck. Pardee Hinson, MPH, IBCLC Charlotte, NC