Hi Karen, When you have America Online Folder at the top, then when you click on the File menu at the top left you will see New Folder. You may have to do this before you go online. After you have opened anything in the America Online Folder what you see under File is New Memo which can be used to write messages. I will also write my messages offline and then cut and paste them into compose mail when I'm online. I'm actually going to try Lisa Marasco's Flashsession technique, but I think it doesn't hurt to know different ways to do things. It makes me feel a little less illiterate. Thankyou Lisa. I haven't done it yet, but I'll see soon if I know what I'm doing. Good luck, Marilee Woodworth.