Jacquie, I love this term & will try it out immediately. You're right -- it serves as a reminder that we all have a role in communication, in partnership, and in moving the breastfeeding relationship forward. Engagement. Thank you for the suggestion. Susan Johnson MFA, IBCLC Salt Lake City, Utah USA ----- Original Message ----- From: Jacquie Nutt <[log in to unmask]> To: [log in to unmask] Cc: Sent: Thursday, April 25, 2013 5:58 AM Subject: compliance/adherence I’ve just heard a nice term: patient engagement. Ambiguous enough, too – who is engaging with whom? Jacquie Nutt IBCLC *********************************************** *********************************************** Archives: http://community.lsoft.com/archives/LACTNET.html To reach list owners: [log in to unmask] Mail all list management commands to: [log in to unmask] COMMANDS: 1. To temporarily stop your subscription write in the body of an email: set lactnet nomail 2. To start it again: set lactnet mail 3. To unsubscribe: unsubscribe lactnet 4. To get a comprehensive list of rules and directions: get lactnet welcome