I love the good cop/bad cop analogy. It is an excellent example. Personally, I think an individual LC has the opportunty to play both roles all the time, depending on her client and the scenario with which she is dealing. Betsy Riedel RNC, IBCLC Connecticut *********************************************** To temporarily stop your subscription: set lactnet nomail To start it again: set lactnet mail (or digest) To unsubscribe: unsubscribe lactnet All commands go to [log in to unmask] The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(R) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html