> Please let me know how you intend to act upon this critical issue. Lyla, Great letter. You make your points clearly, succinctly and in a very professional and businesslike manner. One suggestion. In the future, when you conclude, I have found it helpful to say something like, "I will call you next week to discuss your plans to rectify this situation. I will be happy to offer an inservice training for lifeguards and administrators." If you leave it in their hands to contact you, they will never do so without some other pressure, like a letter from a lawyer. But if they know that you will be contacting them, they will think about the issue more seriously and, hopefully, start thinking about the issue and their reaction before you call them. Of course, you must follow up with the phone call. Naomi Bar-Yam *********************************************** To temporarily stop your subscription: set lactnet nomail To start it again: set lactnet mail (or digest) To unsubscribe: unsubscribe lactnet All commands go to [log in to unmask] The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(TM) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html