I fully agree that we need to give an honest day's work not just in terms of honestly working the time we get paid for, but NOT giving time for which we aren't paid. This is like buying supplies for an organization and not submitting a bill as a "donation". The next person who has that job/assignment may not be in a position to donate goods or give extra time. Then it looks like that subsequent person is a "slacker" if they don't accomplish as much as the one who put in extra non-paid time. We need to keep careful documentation of outpatients we could not see or inpatients we couldn't help as well as consults we referred to outside LCs. Also, when not able to meet a mom's needs due to time constraints, encourage that mom to write to the higher-ups expressing disappointment that there was not time for her needs to be met. (This can backfire and get blamed on you, so have the documentation of why that mom was "shortchanged" well in hand.) Another concern with handling phone calls at home: HIPPA again! We had suggested we could do some phone calls from home and keep track of the time involved to put on our time cards. We were told that this would be a concern because we would have patient information written down at home and in transit when taking it back to work to record and this would be a violation! (I'm a little tired of being up to our hips in HIPPA!) Winnie *********************************************** To temporarily stop your subscription: set lactnet nomail To start it again: set lactnet mail (or digest) To unsubscribe: unsubscribe lactnet All commands go to [log in to unmask] The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(TM) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html