Pamela did a great job of not blaming, but trying to "connect" with a mom. Often, when we call a mom to see how she's doing (we call them after delivery to assess many things besides breastfeeding, such as does she have an appointment for herself and her baby and does she need help getting her insurance started - Public Health Department, you know) she says: "Oh the nurse said he's nursing fine." BUT if we ask more questions, we learn it hurts, or she's got cracked and bleeding nipples. Last week, as part of my monthly training to staff here (15 minutes Lactation update), I used the video made in England for Midwives - and we stopped the video when the baby was latched incorrectly (it gets better and better during the video) and discussed how a busy nurse, seeing a baby on this way, might have thought this was a "good" latch...and how there needed to be some corrections. The staff really found this very useful - and again, I'm not blaming the nurse, just identifying tricks to use to REALLY observe a latch. Jeanette Panchula, BSW, RN, PHN, IBCLC Vacaville, CA *********************************************** The LACTNET mailing list is powered by L-Soft's renowned LISTSERV(R) list management software together with L-Soft's LSMTP(TM) mailer for lightning fast mail delivery. For more information, go to: http://www.lsoft.com/LISTSERV-powered.html