There are a few companies that develop software for telephone triage
that have included breastfeeding.  It would be way too costly to
purchase such a program and use only the BF guidelines.  You might want
to check a couple peds books used for telephone questions.  Some of the
companies I know of that have developed software are Cleveland Clinic,
LVM and McKesson.  Barton-Schmidt (I believe the spelling is) is
supposed to be the "gold standard" for peds, but I'm not that
impressed.  There are also some books about writing them--for instance
Sheila Wallace has one.

I hope some of this is helpful.

Sue Kasten, RN, IBCLC
Dexter, Oregon, USA

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