I would reply to this letter with a page from the Medela or Hollister
catalog and price list giving the spec's for the pump. Weight, price,
picture etc. I'm sure they are thinking that you meant a "pump kit" or
hand pump. Use all the big words you can; i.e. bilateral breast pump kit
instead of double pump and include any cost related facts you can find.
ARRGHH.
Mary Kay Smith, IBCLC
Romeoville IL

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