On Wed, 5 Jan 2005 20:40:14 EST, Claudia G. RN/IBCLC <[log in to unmask]>
wrote:

>For anyone who is hospital based IBCLC, how do you document your telephone
>calls that you recieve?
>
>Thank you in advance,
>Claudia Globerger RN/IBCLC


We have a phone log to record each call.  We include date of the call,
mother's name, delivery date, doctor, reason for call.  It is very brief.

We also have a full page form to record all the details -- why the mother
called, baby's stats, what the mother says and what we recommend, whether
we referred and to whom.  That goes into the mother's folder, which is kept
in the LC office.  We organize folders according to delivery date.

-Claire Bloodgood, IBCLC

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