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Attie, IMHO you don't need this woman in your life.  You are looking for
"legal" reasons to not let her push her way into practices that she is not
qualified for, but external qualification is not her major lack. From what
you relate she lacks nurturing skills, empathy, sensitivity, and certainly a
listening ear. It is not up to you to teach her what life experience has
been unable to convey up to this point.

I'll bet you are a person who would find it hard to tell her to pick another
career or, at least, to get out of YOUR career.  Others on this Net will
hopefully give you suggestions for how to "gently" ease her out of your
practice, but I will just say that you are not serving your clientele well
in letting someone so lacking in human relations skills deal with them. It
is not kind, in the long run, to encourage this person toward LC work.

And LLL doesn't need her as a leader either!  I have trouble with anyone who
wants to be an LC using LLL as a stepping stone especially when they are of
the personality you have described.  Perhaps a few years of *intensive*
Human Relations Enrichment training might get through, but think of all of
the un-heard mothers she would turn off in the meantime.

You do not have to be apologetic for not letting her do or say what you
don't want her to.  "She was upset", you said.  Of course whe was.  She
didn't get her way.  Do you really want someone like this working with you
and your mothers?

"She wants to qualify for the exam," but that doesn't make YOU responsible
for her getting there.  You don't owe her your mothers or your time.
Actually, regardless of her suitability to be a LC, we should not make
ourselves work with anyone whom we hate working with (if we have a choice).
No one really benefits. I sense very strongly that this woman should not be
a part of your work experience.  Don't expect her to "sense" this though.
You will have to take care of yourself (and your clients) by being strong.

I send you my encouragement to trust yourself and to take action as you need to.

Patricia Gima,IBCLC
Milwaukee