Here is a sample of our phone call log sheet. It is made in word table
program. Picture a grid.

Date________

    Time            Name                Telephone  #
Problem                    Advice  given

1.


2.

etc.

We can get 5-6 calls per page--no time to write, in depth, what advice we
gvie--if something is complicated we make an appointment for an outpatient
consult. We can easily get 10-20 calls per day. The person covering  outpatient
consults during the week takes care of telephone advice. On  weekends the
consultants covering the hospital also field advice calls. We  save these sheets in
a binder and after about a year we shred them. I guess any  advice that has
not come back to haunt us after a year we don't worry about.  It is not exactly
a shadow chart and nobody sees these sheets except  us so I think we're within
HIPPA guidelines, but who knows.

Kathy Boggs, RN, IBCLC

             ***********************************************

To temporarily stop your subscription: set lactnet nomail
To start it again: set lactnet mail (or digest)
To unsubscribe: unsubscribe lactnet
All commands go to [log in to unmask]

The LACTNET mailing list is powered by L-Soft's renowned
LISTSERV(R) list management software together with L-Soft's LSMTP(R)
mailer for lightning fast mail delivery. For more information, go to:
http://www.lsoft.com/LISTSERV-powered.html